Ticketing built your way TM
Take control with an advanced, fully customisable ticketing
platform built and managed by your team.
With payment gateway solutions that banks monies collected
directly into your own bank account.
Ticketing that is adapted to new norms under COVID-19 SOP requirements best practises for a safe experience. The show must go on!
Automated Social
Distancing Seat Maps
Virtual Online Event Hosting Capabilities with Zoom Add up to 10,000+ attendees
Efficient with Customizable Ticket Holder Information Collection
A ticketing solution for every host
Whether you’re big or small, run workshops, music gigs, theatre productions, sports events, trade shows and conferences, or even general activities, we’ve got your ticketing needs covered.
The next generation ticketing system, built from the ground up
- More than 20 years in the ticketing industry
- 7 years in the making
- Talking and listening to over 1000+ clients across 700 venues throughout Asia
MyTicket provides a fully integrated online, and point of sale ticketing solution, so your customers can purchase tickets anywhere. Social media integration and customer profiling ensures your message meets the right people, increasing ticket sales and revenues. Seamless integration to your existing website keeps your brand alive.
Key Features
Cloud based, MyTicket enhances your brand by streamlining the direct relationship between your patrons and your business. Whether your venue tickets in person, over the phone, online or via mobile devices, the system ensures your operators provide exceptional customer service at each point of contact. And because MyTicket provides venues total control over any and all operating parameters, patron ticketing fees are optional and can be determined as they relate to a given sales channel.
Online Ticketing Box Office
- No hardware to install, allowing room to maintain a neat and organized working environment.
- Regular and Express sales functionality keep lines at the window to a minimum.
- Interactive SeatMaps and Seat/View Photos help operators inform patrons of all seating options.
- Online ticket sales and reservation operating at 24/7
- Live ticketing in real time via interactive SeatMaps or “Best Available”
- Social media plug-ins help patrons notify friends about their purchases
- Delivery method via Print-At-Home tickets, Box Office Collection, soft copy through patron emails, and any other outlets that may be added from time to time
- Reach out 1,000,000 patrons all over Asia
These days, many patrons believe going online is the efficient way to puchase event tickets. MyTicket’s easy interface keeps online sales running smoothly. An abundance of customization options are available to help organizations control what content is available to patrons online and just how the sales process should flow. Anticipating a heavy on-sale with hundreds or maybe event thousands of patrons searching your inventory? Don’t worry, because MyTicket has you covered!
Leave no seat unsold
- Build responsive venues and seatmaps
- Adjust and hide seats after your event has gone live
- Organise seating paths and sell out in the order you need to
- Add seat views to allow customers to assess their view of the stage
No plugins to install. It’s pure HTML!
MyTicket can quickly create elegant and interactive SeatMaps, each containing hundreds or thousands of mouse sensitive seats individually linked to a database record. These maps are easily visible from any operating system or browser.
- HTML-SeatMaps can be built for any type of venue including theatres, stadiums, or even public parks- even tiered seating.
- Color coding that illustrates seats availability and price difference for patrons.
- Patrons can select specific seats to an event or utilize a “Best Available” search option before adding to their cart.
Brand your experience
Create a branded experience for your customers:
- Add, change, hide any text on your layout. Rearrange the layout however you need on every page.
- Choose colours, fonts, buttons and logos for your brand experience.
- Utilizing the best available user interface function to secure tickets to an event for a patron
- Responsive interface enable patrons accessing through their device
Know your customers
Finally a fully customizable integrated CRM ticketing system:
- Build your own customer record with custom data fields
- Link customers together based on their relationship.
- Dashboards for every customer with total spend, history, accessibility, ranking, membership and more
MyTicket software was engineered to equip administrators and operators with abundant CRM features, helping you to deliver unparalleled customer service to each patron, ensuring repeat business. No matter how large your database, MyTicket prepares your staff to treat each and every patron special.
Smart Marketing
Reach customers how and when you like with integrated marketing:
- Analytics to drive marketing through segmentation lists i.e. categories, interests, demographic, tags. Google Analytics and Facebook Pixels
- Social media integration
- Email and SMS marketing through Mail Chimp integration
- Follow up with customers and prospects by setting customized tasks with reminders in the CRM
- Use our built-in customizable email templates and reminders to keep your customers in the loop.
- Coupons and promo codes to appeal to all types of consumers
Getting the word out and promoting your events and activities is no small task. Even the most reputable venues and organizations in the world need to invest time, energy and finances into marketing. Your patrons are just everyday people until they hear about an event and then purchase their tickets. But the work doesn’t stop there. Marketing tools can help you to retain patrons in addition to soliciting new ones. But most importantly, successful marketing is what ensures your ability to continue producing top-notch entertainment, sporting events, and other forms of activity and recreation. Because marketing can take many forms, MyTicket provides clients with a variety of methods to help spread the word.
Say it loud with social media integration
Customer Social Media login
“Like” events & activities
Share events
Customise what social media you offer
Fine tune with dedicated modules for core activities
products
Sell and upsell any food and drink at checkout or counter
merchandise
Sell and upsell items other than tickets with ease
subscriptions + packages
Package tickets or offer season subscriptions
gift vouchers
Allow your customers to give your product as a gift
fundrising
Allow customers the option of donating to your organisation
membership
Build your customer database with membership programs
deals + discounts
Add discount codes and special offers at checkout
social media
Helps your patrons stay connected with your organization
patron attributes
Assign an unlimited number of attributes to any patron profile
surveys
Features the ability to easily survey your patrons via email
presales + waitlist
Privilege of accessing tickets before the general public
group sales & reservations
Cater to requests from groups or single ticket buyers
live streaming
Even via IP address and based upon bandwidth usage
video streaming
Based upon bandwidth usage
web tv
Based upon bandwidth usage
zoom seminars
Up to 10,000 attendees
Reporting made visible and usable
MyTicket assists with reporting analysis by providing clients with easy to interpret bar graphs, diagrams, and other forms of data representation. And although illustration may be rather helpful for your marketing teams, all reports can be easily exported in a format that is easy for you manipulate for other purposes.
- Day-To-Day Reporting that promotes the ease of Day-To-Day Box Office Sales Reconciliation.
- Live reporting that details every transaction completed.
- Customised reports to declare specific parameters to fit organization’s needs.
- Data is easily exported.
- Schedule your own reports to be delivery via e-mail either daily, weekly, monthly or yearly based on your preferences
Harness your data and make decisions with confidence. Receive scheduled reporting and real time alerts, with visual dashboards driven by Tableau – the most powerful data, analytics and reporting tool available.
Access Control
MyTicket provides an access control solution that integrates seamlessly to your ticketing solution.
Access Control via handheld barcode scanners, mobile phones, mobile turnstiles, fixed turnstiles and customizable turnstiles
Live feed with unique barcode / QR code identification to prevent multiple entries
Online & Offline mode
Simple to set up; which requires only a power source and stable internet connection
MyTicket SABO Box Office Integrates with your existing services
Create a Facebook advertising campaign and track conversions and drop offs throughout the sales process.
Integrate with the Mailchimp email and SMS campaign system. Lists from Mailchimp will appear and update in your ticketing system.
Every field in the database is able to be pulled via an API. Connect to any other software system and allow data to flow between systems.
Save time by having reconciled bank transaction posted to Xero automatically.
Create goals with google analytics, analyze your customers interactions with your website, analyze drop off rates and areas within the sales flow.
Create a Google AdWords campaign and track sales conversions, work with third parties to allow them to track their campaign success.
Allow data to flow directly from SABO Box Office into your Venue Management System.
Augmenting or altering the behavior of a web page or web application with custom callbacks
More Coming Soon...
Technical Support & Customer Service
There are a variety of ways for clients to connect with our team from online to over the phone, and even in person. Working with our clients to ensure all operators are kept abreast on enhancements, developments and software updates is some of what we do best.
- 24/7 Technical Support is available to all clients, 365 days a year.
- MyTicket maintains an online “Knowledge Base,” including up to date user manuals, tutorials, and other forms of instructions to assist operators.
- MyTicket Alerts appear directly on the header of the interface to provide clients with any time sensitive information or notices.
- Online tutorial videos to help you based on each section or category.
Security
Protecting your patron data is our priority
SABO Box Office Level 1 PCI Certified
As one of the most reputable systems in the market, protecting your patron’s data is something we take very seriously, and for this reason we DO NOT store any credit card data. Additionally, we proudly boast a Level 1 PCI Certification.
Powered By
Protected By
Firewall
Complex firewall services restrict how data moves in and out, making our system application itself the main conduit for that information.
Secure Database
We isolate our database and web servers to further harden our defenses against unauthorized access.
Our Code
Our engineers carefully code to ensure the web pages we serve to both our clients and their patrons are not vulnerable to common attacks.
Encryption
We encrypt all patron and operator login passwords. (Encryption is the process of encoding information in such a way that eavesdroppers or hackers cannot read it.)
Alerts
We are immediately alerted of any suspicious activity or potential hack attempts on our network and take action accordingly.
Security Plan
We adhere to a strict documented security breach plan, wherein we immediately notify our clients and authorities of any compromised systems.
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